Case study2024

HAWKS KIDS

Platform & Operations

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The short version

Complete digital platform for the Atlanta Hawks youth programs. Registration system, family portal, and staff tools unified under one system.

The challenge

1

What was in the way

Hawks Kids was running their youth programs on a patchwork of tools. Paper waivers, third-party booking, manual payment tracking. They needed a system that could handle complexity while staying simple for parents.

The solution

2

What we built

We designed and built a custom platform that handles registration, payments, waivers, and family management in one place. Staff dashboards give real-time visibility into enrollment and capacity.

The impact

3

What changed

Registration time dropped by 70%. Staff spends less time on admin and more time on programs. Parent satisfaction scores improved significantly in the first season.

HAWKS KIDS process
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What we did on this one

Product StrategyUX DesignWeb DevelopmentSystems Integration

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